The Bidvest Insurance: Learnership Programme 2025 / 2026 offers an opportunity to gain valuable experience in the insurance industry. Candidates will be responsible for telephonically and digitally gathering necessary information for the accurate assessment of Value Added Product Claims.
Responsibilities
- Provide exceptional service and manage queries related to claims and policy benefits.
- Ensure claims are captured and processed accurately.
- Confirm policy status and payment updates to facilitate claims processing.
- Attach necessary documentation to the claims system for comprehensive assessments.
- Process refunds and payments as required.
- Document interactions on the claims system and resolve queries efficiently.
- Adhere to TCF (Treating Customers Fairly) principles in all customer interactions.
Requirements
- Grade 12 / Matric certificate.
- Computer Literacy.
- General administrative experience.
- Strong communication and interpersonal skills.
- Attention to detail and compassion.
To apply, make sure your CV highlights your administrative skills, customer service experience, and ability to handle claims efficiently.
