Tenacity · NATIONWIDE
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Applicants should demonstrate a passion for customer service and a commitment to completing the learnership program.
Tenacity is offering a 15-month Customer Service Call Centre Learnership for individuals who are currently unemployed and hold a Grade 12 qualification. This program provides classroom-based training alongside practical on-the-job experience in the Customer Services team, leading to a nationally recognized qualification in Micro Finance (NQF level 4).
This learnership is a valuable opportunity for building customer service skills, gaining exposure to call centre operations, and securing a recognized finance qualification.
If you are between 18 and 30 years old, have a Grade 12 qualification with Mathematics or Mathematical Literacy, and are not currently engaged in any other educational programs, this role could be ideal for you.
Applicants should have a positive attitude, strong work ethic, and willingness to work shifts and weekends. Experience is not required, but a passion for customer service and problem-solving is essential.
Your role will involve handling customer queries and complaints, providing professional service and satisfaction, and managing administrative requirements related to customer accounts.
To apply for this opportunity, you should prepare your CV and be ready to undergo competency assessments. Check the company's official page for application steps.
