National Channel Manager: Woolworths at Woodlands Dairy (Pty) Ltd – Cape Town, Western Cape
Woodlands Dairy (Pty) (Ltd) · South Africa, Western Cape, South Africa
Location: Cape Town, Western Cape, South Africa
Company: Woodlands Dairy (Pty) Ltd
Employment Type: Full-Time
Work Arrangement: Onsite
Woodlands Dairy Group is seeking a highly experienced and strategic National Channel Manager to oversee the Woolworths account across its brand portfolios. This is a significant leadership role based in Cape Town, offering the opportunity to manage one of South Africa's most prominent retail partnerships while driving commercial growth and operational excellence across both Woodlands Dairy and Fairfield Dairy product ranges.
This position is ideal for seasoned professionals with extensive FMCG sales and key account management experience who thrive in dynamic retail environments and possess the strategic vision to build and sustain high-value client relationships. If you have a proven track record in national retail account management and are ready to take on a role that combines strategic planning, commercial negotiation, and cross-functional collaboration, this opportunity offers a platform to make a tangible impact within a respected dairy group.
Overview
The National Channel Manager: Woolworths will serve as the principal point of contact and strategic lead for the Woolworths account, managing the relationship at a national level and ensuring alignment between customer expectations and internal business objectives. The role requires balancing strategic account planning with hands-on operational management to deliver profitable sales growth, monitor commercial performance, and identify new opportunities across the Woodlands Dairy Group's product portfolios.
Key Responsibilities
The successful candidate will assume responsibility for a broad range of strategic and operational activities centred on the Woolworths account. Core responsibilities include:
- Strategic and operational management of the Woolworths account across Woodlands Dairy Group, including oversight of product portfolios for both Woodlands Dairy and Fairfield Dairy
- Developing and maintaining the national account relationship with Woolworths through proactive customer engagement, formal account planning, and execution against agreed commercial targets
- Identifying growth opportunities, tracking overall account performance, and driving profitable sales growth across both brand portfolios
- Monitoring key commercial metrics including pricing strategies, profit margins, promotional campaigns, overall market performance, and customer profitability while ensuring alignment with internal business objectives
- Partnering with internal sales teams across Sales, Supply Chain, Manufacturing, Quality Assurance, and Management to align operational priorities, meet service level agreements, and fulfil client expectations
- Preparing weekly and monthly feedback reports with supporting analysis and interpretation for business stakeholders
Qualifications and Requirements
Woodlands Dairy Group is looking for candidates who meet the following educational and professional criteria:
Educational Background
A relevant bachelor's degree in Commerce, Marketing, Business Management, or a related field is preferred.
Professional Experience
- Minimum of 10 years' experience in FMCG sales, key account management, or channel management
- Proven experience in managing a national retail account is strongly advantageous
Skills and Competencies
The ideal candidate will demonstrate a combination of technical expertise, commercial acumen, and interpersonal skills, including:
- Strong understanding of FMCG retail trading principles, customer service requirements, and profitability drivers
- Excellent commercial negotiation, strategic planning, and account management capabilities
- Exceptional stakeholder engagement, collaboration, and communication skills to drive customer satisfaction and business growth
- Results-driven, innovative, and opportunity-focused with a self-motivated, autonomous work ethic
- High accountability, adaptability, and resilience in a fast-paced environment
- Strong organisational and end-to-end planning abilities
About Woodlands Dairy (Pty) Ltd
Woodlands Dairy Group is a leading South African dairy producer with a reputation for quality, innovation, and customer-focused service. The group operates multiple brands, including Woodlands Dairy and Fairfield Dairy, and supplies a wide range of dairy products to major retail and wholesale partners across the country. With a commitment to excellence in manufacturing, supply chain management, and commercial partnerships, Woodlands Dairy Group continues to strengthen its position as a trusted name in the South African FMCG sector.
How to Apply
Interested candidates who meet the above qualifications and experience requirements are invited to submit their applications through the official Woodlands Dairy recruitment portal.