Discovery: Technical Support Learnership Programme 2024 / 2025
This learnership offers a nationally recognised FETC: IT Technical Support qualification through a combination of structured learning components and practical workplace experience in Discovery's IT Servicing Team.
Areas of Responsibility
- Desktop support
- Hardware engineering
- Digital support (Contact Centre)
Required Education
- Grade 12 is essential
- Maths (Minimum Level 4 – 50%)
- English (Minimum Level 4 – 50%)
- Maths Literacy (Minimum Level 5 - 60%)
- 2nd language (Minimum Level 4 – 50%)
Specific Requirements
- Must not be engaged in post-Matric studies or formal employment
- Must not have completed any previous learnership
- Age between 18 and 30 years
- Effective communication skills in written & verbal English
- Basic computer skills, mainly in MS Excel & MS Outlook
Skills and Competencies
- Innovative/critical thinking/problem solving skills
- Good attention to detail and accuracy
- Time management and planning skills
- Ability to prioritize and execute tasks in high-pressure environments
- Service-driven with a sense of urgency
