Technical Learning and Development Manager at Hollywoodbets – Durban, KwaZulu-Natal
Hollywoodbets · Durban, KwaZulu-Natal, South Africa
Closing Date: Not specified
Location: Durban, KwaZulu-Natal, South Africa
Organisation: Hollywoodbets
Work Arrangement: Onsite
Employment Type: Full-time
Hollywoodbets is seeking an experienced Technical Learning and Development Manager to join its team in Durban. This strategic role focuses on designing and implementing impactful learning programmes that support BET's talent development strategy, with particular emphasis on graduate development, early talent pipelines, and technical skills enhancement across all organisational levels. The successful candidate will act as the key interface between Star Factory and BET, ensuring learning interventions align with business priorities and workforce planning objectives.
Overview
The Technical Learning and Development Manager plays a critical role in strengthening the internal talent pipeline for BET while enhancing the effectiveness and reputation of Star Factory as a trusted learning partner. This position requires a collaborative professional who can design end-to-end learning programmes, manage stakeholder relationships, and ensure programmes deliver measurable value while continuously evolving to enhance learner experience and organisational outcomes.
Key Responsibilities
Programme Design and Delivery
The role encompasses comprehensive responsibility for learning programme development and implementation:
- Design and implement end-to-end learning programmes including graduate development programmes, bursary support initiatives, and internal growth programmes aligned to BET's identified talent and succession strategies
- Collaborate with the BET People Team to align learning programmes to talent development priorities, skills gaps, and workforce planning needs
- Ensure learning solutions align with BET's business, technical, and cultural requirements
- Oversee programme delivery, ensuring quality, consistency, and impact across all initiatives
Stakeholder Management and Partnership
Building and maintaining strong relationships forms a central component of this position:
- Act as the primary Learning and Development interface between Star Factory and BET stakeholders
- Build strong relationships with BET People and leadership teams, line managers, and programme sponsors
- Facilitate regular alignment sessions with the People Team to ensure integration with broader HR initiatives including performance management, succession, and retention strategies
- Proactively identify opportunities to enhance and enrich current initiatives
Learner Experience and Support
Ensuring high-quality learner outcomes requires comprehensive support mechanisms:
- Ensure a high-quality, consistent end-to-end learner experience aligned to BET's employee value proposition
- Partner with the People Team to monitor learner progress and performance and integrate learners into the wider organisation effectively
- Implement structured support mechanisms such as coaching and mentoring, and development plans aligned to career pathways
- Proactively address barriers to learner success
Evaluation and Continuous Improvement
The position requires a data-driven approach to programme enhancement:
- Track and report on programme effectiveness using clear metrics including completion rates, performance, retention, and placement
- Gather feedback from learners and stakeholders to drive continuous improvement
- Translate insights into continuous programme enhancements
Compliance and Governance
Maintaining regulatory adherence and quality standards is essential:
- Ensure all programmes adhere to relevant SETA, QCTO, and regulatory requirements where applicable
- Partner with the People Team to ensure alignment with internal HR policies and frameworks
- Maintain accurate documentation and reporting for audits and compliance purposes
- Manage vendor relationships with training providers and facilitators where required
Reporting and Insights
Strategic reporting capabilities support informed decision-making:
- Provide regular, structured reporting to both Star Factory and BET stakeholders
- Translate data into actionable insights and recommendations
- Support BET HR in strategic talent discussions through data-driven recommendations
Qualifications
Candidates must possess the following academic credentials:
- Bachelor's Degree or Diploma in Information Technology, Systems Development, Business Information Systems, or another related technical discipline
- Postgraduate qualification in Learning and Development or Organisational Development (advantageous)
Experience Requirements
The position requires substantial relevant professional experience:
- 5 to 8 years' experience in Learning and Development or Talent Development
- Proven experience managing graduate programmes, bursaries, or early talent pipelines
- Strong stakeholder management experience, ideally in a client-facing or partnering role
- Experience working within or alongside SETA and QCTO frameworks (advantageous)
Essential Skills and Competencies
Success in this role demands a comprehensive skill set:
- Strong programme design and implementation capability
- Excellent stakeholder management and relationship-building skills
- Analytical thinking with ability to interpret data and drive insights
- Strong project management and organisational skills
- High emotional intelligence and ability to influence across levels
- Clear communication and facilitation skills
Key Behaviours
The ideal candidate will demonstrate the following professional attributes:
- Collaborative and partnership-driven approach
- Proactive and solutions-oriented mindset
- Detail-oriented with strong execution focus
- Adaptable and responsive to changing business needs
- Committed to developing talent and creating meaningful impact
Role Impact
This role is critical in strengthening the internal talent pipeline for BET while enhancing the effectiveness and reputation of Star Factory as a trusted learning partner. The Technical Learning and Development Manager plays a central role in ensuring that development initiatives are not only delivered effectively but are continuously enriched to maximise value for both learners and the business.
About Hollywoodbets
Hollywoodbets is a leading South African sports betting and gaming company that has grown to become one of the most recognisable brands in the entertainment and gaming industry. The organisation operates across multiple provinces and has established itself through innovation, customer service excellence, and a commitment to responsible gaming. Hollywoodbets invests significantly in talent development and skills enhancement, recognising that employee growth directly contributes to business success and customer satisfaction.
How to Apply
Interested candidates who meet the qualifications and experience requirements should submit their applications through the official Hollywoodbets recruitment portal. Ensure all required documentation is prepared before beginning the application process.