Learnership Overview
This Learnership leads to a nationally recognised FETC: IT Technical Support qualification, offering structured learning combined with practical experience in the IT Servicing Team.
Responsibilities
- Desktop support
- Hardware engineering
- Digital Support (Contact Centre)
Requirements
- Grade 12 with:
- Maths (Minimum Level 4 – 50%)
- English (Minimum Level 4 – 50%)
- Maths Literacy (Minimum Level 5 - 60%)
- 2nd language (Minimum Level 4 – 50%)
- Not engaged in post-Matric studies or formal employment
- Not have completed any previous Learnership
- Aged between 18 and 30 years
- Effective communication skills in English
- Basic computer skills, primarily MS Excel & MS Outlook
- Advantageous: An incomplete tertiary IT qualification
Skills and Competencies
- Innovative and critical thinking
- Attention to detail and accuracy
- Systematic and methodical work approach
- Time management and planning skills
- Ability to prioritize tasks in high-pressure environments
- Team player with a service-driven attitude
- Adaptability to changing circumstances
Build Your Resume
