Purpose of the Learnership
The Road Accident Fund (RAF) is committed to empowering South African youth by providing skills development and workplace learning opportunities. The Technology and Digital Learnership Programme is aimed at unemployed young people who have completed their Matric (Grade 12) and are between the ages of 18 and 23 years. This programme offers 12 months of valuable workplace experience in digital and technology-related fields.
Responsibilities
- Troubleshoot hardware, operating systems, software, user profiles, connectivity, and desktop-related issues.
- Install, configure, troubleshoot, and support business applications.
- Monitor and manage devices through Intune and ensure device compliance with organizational policies.
- Identify non-compliant devices and take corrective actions.
- Perform manual security patches and software updates.
- Provide technical assistance and resolve user calls and incidents with the ICT team.
- Conduct asset verification and record ICT equipment correctly.
- Troubleshoot printer connectivity and hardware issues.
Requirements
- Grade 12 / Matric certificate
- Must be an unemployed South African youth
Skills and Competencies
- Written and verbal communication skills
- Interpersonal skills
- Detail orientation
- Desire and potential to learn
- Self-motivated
- Basic computer skills
- Ability to prioritize tasks
- Integrity, Compassion, Accountability, Respect, Excellence, Empathy
