Telesure Investment Holdings: Assessor Learnership Programme 2025
Role Purpose: Support the claims handling philosophy and supply strategy by mitigating risk of vehicle spend (quantification, identification, and validation of vehicles). Services are delivered against agreed service and functional standards.
Responsibilities:
- Operations Management: Execute operational tasks by adhering to established processes, making accurate cost-related decisions throughout the vehicle claim lifecycle.
- Customer Service: Provide standard customer service and handle inquiries at various locations such as drive-in centers and through digital assessments.
- Client & Customer Management: Ensure positive client interactions and manage relationships with service providers and customers.
- Continuous Improvement: Assist in reviewing operations to identify improvements and conduct activities efficiently.
- Personal Capability Building: Develop skills through formal and informal training, specialized in vehicle knowledge to optimize repair costs.
Requirements:
- Possession of a Grade 12 certificate or SAQA Accredited Equivalent is essential.
- Motor vehicle knowledge is advantageous.
