Team Leader (Mobile) at Hollywoodbets – eMalahleni, Mpumalanga
Hollywoodbets · eMalahleni, Mpumalanga, South Africa
Hollywoodbets is offering an exciting opportunity for a Team Leader (Mobile) to join their team in eMalahleni, Mpumalanga. This full-time, onsite role is designed for experienced professionals with a proven track record in leadership, sales, and team management within the mobile betting industry. The successful candidate will drive growth targets, manage a team of mobile clerks, and work closely with area managers to achieve operational excellence.
This position requires a dynamic individual with strong communication skills, financial acumen, and the ability to lead marketing campaigns and promotional activities. If you have at least 12 months of leadership experience, a valid driver's license, and a passion for exceeding targets, this could be your opportunity to become the newest Purple Star at Hollywoodbets.
Overview
The Team Leader (Mobile) will be responsible for ensuring that growth targets for mobile betting are achieved while managing costs and increasing revenue. This role involves analyzing financial data, managing a team of mobile clerks, coordinating marketing campaigns, and providing operational support to area managers. The position requires daily reporting, performance management, and the ability to handle customer needs effectively.
Key Responsibilities
The Team Leader (Mobile) will perform a wide range of duties designed to support mobile betting operations and team development:
- Work closely with Area Managers to meet required targets on active and qualified accounts
- Plan marketing campaigns with the assistance of the Area Manager and Marketing Team
- Facilitate promotional activities on a daily basis
- Ensure marketing material is available and in good condition for CSI handovers at regional and national campaigns
- Measure effectiveness of promotions using ROI analysis and the Promo Tracker tool
- Conduct market analysis and research to make suggestions for improvements
- Handle recruitment, interviewing, and coordinate with Area Managers and Trainers for induction processes
- Manage the performance of Mobile Clerks, including setting daily targets and completing performance reviews twice a year
- Conduct day-to-day people management functions such as HR/IR and poor performance management using PIP processes
- Drive growth, branding, and rollout of Top Up Voucher outlets across all distributor networks, including outlet visits where required
- Organize continuous training to ensure mobile clerks understand betting types, betting processes, mobile betting, and TUV
- Ensure cash-ups are done according to procedures, with no shortages, and report any shortages to management
- Complete all Moodle/Betstrike and Voice note training weekly, including Trainer on Wheels sessions
- Provide day-to-day operational support to Area Managers
- Prepare and submit daily reports
- Manage team members' leave, absenteeism, and attendance
- Manage stock levels, including daily reporting on stock usage
- Perform any other related duties as required
Required Qualifications and Experience
To be considered for this position, applicants must meet the following minimum requirements:
- Matric certificate
- Valid driver's license
- A minimum of 12 months in a leadership role
- Track record of over-achieving quota
- Ability to understand customer needs and handle different types of personalities
Essential Skills
The ideal candidate will possess the following skills and competencies:
- Strong listening, communication, presentation, and social skills
- Negotiating skills
- Sales knowledge and experience
- Financial analysis capabilities to identify trends, manage costs, and increase revenue
- Ability to ensure proactive reporting on key performance areas
About Hollywoodbets
Hollywoodbets is a leading betting and gaming company operating across South Africa and other African markets. The organisation is known for its innovative approach to mobile betting, sports betting, and gaming entertainment. Hollywoodbets is committed to providing exceptional customer experiences while fostering a supportive and dynamic workplace culture. The company emphasizes employee development, performance excellence, and community engagement, making it a preferred employer for ambitious professionals seeking to grow their careers in the betting and gaming industry.
How to Apply
Interested candidates who meet the stipulated minimum requirements are invited to submit their applications online. Please note that only applicants who meet the specified criteria will be considered for this role.